While USPS does not guarantee advance delivery for their Ground Service, it is our experience that most packages shipped from our distribution center in Atlanta, GA will reach practically any destination within the lower 48 states within 7 business days. Barring the impact of bad weather, most packages shipping on the East Coast will reach their destination within 2-4 days, the MidWest typically within 4-5 days, and the West Coast within 5-7 days. Obviously, expedited services such as 2-Day and Overnight offer the benefit of guaranteed delivery at an expense. To be sure that your packages will arrive in time, please make sure to leave a day or two extra for unexpected delays.
We offer several options for faster delivery including Overnight or 2-day delivery. Just select your preferred option during checkout in our web store.
Once you place your order, an order confirmation will be sent to either the email address on your account or the one you provided during checkout. This confirmation will include your unique Customer ID number, a sales receipt number, a list of items purchased as well as the shipping and payment methods you have selected.
In addition, an order tracking number will be sent to you via email once your order has been processed, packaged and picked up at our warehouse by USPS. Simply go to USPS Tracking and enter your tracking number into the appropriate field to track your package on its journey to your front door.
If you do not receive an order confirmation email from us within 48 hours of placing your order, please send Young Hearted Socks Assistant an email at Info (at) YoungHeartedSocks (dot) com to point out our mistake.
RETURNS & EXCHANGES
Domestic US Returns
Just in case it isn’t what you thought it would be, we happily accept returns for all regular price, retail purchases made within 14 days of receipt of goods.
We will give you either a credit towards a future purchase with us or a refund, whichever you prefer. Please note that shipping charges are not refundable and your refund can only be applied to the original form of payment.
To make a return, simply email Young Hearted Socks at Info (at) YoungHeartedSocks (dot) com.
All item(s) must be unworn and in their original packaging.
Once we have received your return package, a credit/refund will be processed according to your preference. You will receive a notification via email confirming that the transaction has been completed.
Unfortunately, if you do not have your original packaging or socks have been worn, we will not be able to refund or credit your account.
If your item is damaged when it arrives, let us know within three days. To notify us of damage, send Young Hearted Socks Assistant an email at Info (at) YoungHeartedSocks (dot) com to point out our mistake.
The only thing worse than being disappointed, is being disappointed and confused. If, for any reason, something doesn’t make sense, please get in touch with us and a real person will be waiting to help.